Privacy Policy

At Knife Craft Store, we believe that trust is the foundation of every transaction. Just as we meticulously select each knife, axe, and multi-tool for its craftsmanship and reliability, we approach your personal data with the same dedication to security, transparency, and precision. This Privacy Policy outlines how we collect, use, protect, and respect your information when you visit knifecraftstore.com.

Our commitment extends from our hub at 904 Shepherd Street Northwest, Washington, D.C., to your hands worldwide. We serve adventurers, collectors, and craftsmen who demand excellence—not only in their tools but in every aspect of their experience with us.

1. Information We Collect

To provide you with a seamless, secure, and personalized experience—whether you’re purchasing a custom Bowie knife, a Gerber multi-tool for an expedition, or a Japanese kitchen knife—we collect the following types of information:

Personal Information You Provide:

• Identity & Contact Details: Name, email address, shipping/billing address, phone number.
• Payment Information: Credit/debit card details (processed securely via our PCI-DSS compliant gateway), PayPal account information. We do not store full card numbers on our servers.
• Account Credentials: Username and password (encrypted) if you create an account.
• Order & Communication History: Records of purchases, preferences, customer service inquiries, and feedback.

Automatically Collected Technical Data:

• Device & Browser Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent, referring URLs, click patterns, and interaction with site features (e.g., product views, menu navigation).
• Location Data: Generalized location (country/region) derived from IP to tailor currency, shipping, and product availability.

2. How We Use Your Information

Your data enables us to deliver the precision and reliability you expect from a trusted tool provider:

• Order Fulfillment: To process transactions, ship products globally (excluding most parts of Asia and select remote regions), and provide order updates.
• Customer Service: To respond to inquiries (e.g., order modifications via [email protected]), manage returns, and provide support.
• Security & Fraud Prevention: To verify transactions, protect against unauthorized activity, and ensure compliance with our terms.
• Site Improvement: To analyze trends, optimize menu navigation (from Automatic Knives to Knife Sharpeners), and enhance site performance.
• Personalization: To recommend products aligned with your interests (e.g., EDC Knives, Hunting Knives, Custom Knives) and streamline future checkouts.
• Communication: To send order confirmations, shipping notices, and—with your consent—occasional updates on new collections or offers relevant to our community.

3. Data Sharing & Disclosure

We treat your data with the confidentiality of a master craftsman guarding his techniques. We do not sell your personal information. Data is shared only as necessary:

• Payment Processors: With certified partners like Visa, Mastercard, JCB, and PayPal to securely complete transactions.
• Shipping Carriers: With logistics providers (e.g., USPS, FedEx) to deliver your gear worldwide.
• Legal Compliance: If required by law, regulation, or legal process (e.g., customs declarations).
• Business Transfers: In the event of a merger, sale, or transfer of assets, with appropriate privacy safeguards.

4. Data Storage & Security

We protect your data with the same rigor we apply to selecting a fixed-blade knife for demanding environments:

• Encryption: All transactions are secured with advanced SSL encryption, and our payment gateway is PCI-DSS compliant.
• Data Retention: We retain personal data only as long as necessary for order processing, legal obligations, or legitimate business purposes.
• International Transfers: As a global store, data may be processed in the United States or other locations where our service providers operate, always under strict data protection agreements.
• Access Controls: Strict internal policies limit data access to authorized personnel only.

5. Your Rights & Choices

You have control over your information, consistent with applicable privacy laws (including GDPR for EU customers):

• Access & Correction: You may review and update your account information at any time.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails via the link in each message.
• Data Portability: Request a copy of your data in a structured format.
• Withdraw Consent: Withdraw previously given consent for data processing.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies & Tracking Technologies

Like a finely honed edge, our site uses precise tools to function optimally:

• Essential Cookies: Required for site functionality (e.g., shopping cart, secure login).
• Analytics Cookies: Help us understand how visitors navigate our menus and product categories (e.g., Butterfly Knives vs. Camping & Outdoor Knives).
• Preference Cookies: Remember your settings (e.g., currency, region).
• Advertising Cookies: Used to display relevant product ads on third-party platforms (you may opt out via browser settings).

You can manage cookies through your browser settings. Disabling some cookies may affect site performance.

7. Third-Party Links

Our site may link to third-party services (e.g., sharpening tutorials, manufacturer warranties). We are not responsible for their privacy practices. We encourage you to review their policies separately.

8. Children’s Privacy

Our products are intended for responsible adults. We do not knowingly collect data from individuals under the age of 18. If you believe a minor has provided us with information, please contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in our practices, tools, or regulations. The revised version will be posted here with an updated effective date. Continued use of our site constitutes acceptance of the updated policy.

Precision Tools for Demanding Lives.